FAQ

Lulu and Georgia Store specializes in curated home furnishings that blend timeless elegance with contemporary comfort. Our collection features sophisticated pieces that create beautiful, functional living spaces reflecting your unique style and personality.

We offer a comprehensive range of furniture including accent chairs, dining room sets, bedroom furniture, coffee tables, desks, bookcases, and various home accessories to complete your interior design vision.

We proudly deliver worldwide, though delivery to some Asian regions and select remote areas may not be available. During checkout, our system will automatically verify if we can deliver to your location.

We stand behind the quality of every piece in our collection. Each item is carefully selected and crafted to meet our high standards for design, durability, and aesthetic appeal.

Yes, we offer furniture covers as part of our product range to help protect and maintain your investment in quality home furnishings.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Our standard processing time is 1-2 business days after you place your order, after which your items will be dispatched with our trusted shipping partners.

Yes, we use industry-standard encryption and security measures to protect your payment information throughout the transaction process.

We offer two shipping options:
– Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
– Free Shipping: Via EMS for orders over $50, delivered in 15-25 business days after dispatch

Delivery times vary based on your selected shipping method. Standard shipping takes 10-15 business days after dispatch, while free shipping takes 15-25 business days after dispatch. Please note these are estimates and may be affected by factors beyond our control.

Once your order ships, you’ll receive a confirmation email with tracking information that allows you to monitor your package’s journey and anticipate its arrival.

Yes, our carriers will make every effort to deliver your items directly to your door.

Our carriers will typically leave a notice with instructions for rescheduling delivery or picking up your package from a local facility.

We want you to be completely satisfied with your purchase. If you’re not happy with your items, you may return them within 15 days of receipt.

Please contact our customer service team at [email protected] to initiate a return. We’ll guide you through the process and ensure your items are properly prepared for pickup.

All returns must be initiated within 15 days of receipt and items should be in their original condition. Please contact our customer service team for specific details about your return.