At Lulu and Georgia Store, we understand that receiving your carefully selected furniture is just as important as choosing it. Our delivery process is designed to be seamless, reliable, and transparent, ensuring your new pieces arrive safely at your doorstep, no matter where you are in the world.
Our Shipping Process
Once you place your order, our team begins preparing your items with the care and attention they deserve. Our standard processing time is 1-2 business days, after which your order will be dispatched using our trusted shipping partners.
Shipping Options
Standard Shipping
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch
Cost: $12.95
Ideal for when you need your items promptly, our standard shipping option provides reliable tracking and faster delivery times through our premium carrier partners.
Free Shipping
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Cost: FREE for orders over $50
Enjoy complimentary shipping on all orders exceeding $50. This economical option delivers your curated pieces directly to your home while keeping your budget intact.
Global Reach with Local Care
While we proudly deliver worldwide, please note that delivery to some Asian regions and select remote areas may not be available. During checkout, our system will automatically verify if we can deliver to your location.
After Your Order Ships
Once your order is on its way, you’ll receive a confirmation email with tracking information. This allows you to monitor your package’s journey and anticipate its arrival. Our carriers will make every effort to deliver your items directly to your door.
Returns & Exchanges
We stand behind the quality of every piece in our collection. If you’re not completely satisfied with your purchase, you may return items within 15 days of receipt. Please contact our customer service team to initiate a return and ensure your items are properly prepared for pickup.
Please note: Delivery times are estimates and may be affected by factors beyond our control, including customs processing, weather conditions, and carrier scheduling. We appreciate your understanding should any delays occur.
Need Assistance?
Our customer service team is here to help with any delivery questions or concerns. Contact us at [email protected] and we’ll be happy to assist you.
Thank you for choosing Lulu and Georgia Store for your home furnishing needs. We’re honored to help you create beautiful, functional living spaces that reflect your unique style and personality.